This Terms of Service Agreement (Agreement”) is entered into by and between Cranov innovations pvt ltd, registered address 4650, sector 68, Mohali (Company”) and you, and is made effective as of the date of your use of this App “Xpressor”, mobile application or any related media channel (Site”), or the date of your electronic acceptance.

This Agreement sets forth the general terms and conditions of your use of the Xpressor as well as the products and/or services purchased or accessed through this App (the Services”).

The terms Cranov”,”Xpressor”we”, us” or our” shall refer to Company. The terms you”, your”, User” or Customer” shall refer to any individual or entity who accepts this Agreement, uses our App, has access or uses the Services. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

Cranov innovations, in its sole and absolute discretion, may change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon login  to this App. Your use of this App or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised.




By using this App You acknowledge and agree that: Your use of this App, including any content you submit, will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.

You will not use this App in a manner that:

- Is illegal, or promotes or encourages illegal activity;

- Promotes, encourages or engages in pornography or the exploitation of children;

- Promotes, encourages or engages in terrorism, violence against people, animals, or property;

- Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;

- Infringes on the intellectual property rights of another User or any other person or entity;

- Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity;

- Interferes with the operation of this App;

- Contains or installs any viruses, worms, bugs, Trojan horses, Cryptocurrency Miners or other code, files or programs designed to, or capable of, using many resources, disrupting, damaging, or limiting the functionality of any software or hardware.


You will not:

- sell, offer for sale, share, rent out or lend Xpressor digital content (like Assistive Cards) or any part of digital content,

- copy or distribute in any medium any part of this App, except where expressly authorized by Company,

- modify or alter any part of this App or any of its related technologies.



In addition to the general rules above, the provisions in this Section apply specifically to your use of Company’s Content posted to App. Company’s Content on this App, including without limitation the text, software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive features and the trademarks, service marks and logos (stringed star or looped butterfly) contained therein (Companies Content”), are owned by or licensed to Cranov innovations, and are subject to copyright, trademark, and/or patent protection. Technology used to showcase most relevant pictures within the app is protected by patents filed by Cranov innovations pvt ltd.


The Client will only be granted a non-exclusive, non-transferable and non-sub-licensable licence, subject to the terms and conditions of this Agreement, to use (solely for the Clients individual use) any Digital content provided by Company to the Client.

Companies Content is provided to you as is”, as available” and with all faults” for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of Company. No right or license under any copyright, trademark, patent, or other proprietary right or license is granted by this Agreement.



Some of the features of this App may allow Users to view, post, publish, or manage artistic, musical, or other content, including but not limited to photos (like custom assistive cards) and videos (together with User Submissions, User Content”). By posting or publishing User Content to this App, you represent and warrant to Company that (i) you have all necessary rights to use User Content via this App or via the Services, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) the User Content does not violate the rights of any third party.

You agree not to circumvent, disable or otherwise interfere with the security-related features of this App (including without limitation those features that prevent or restrict use or copying of any Companies Content or User Content) or enforce limitations on the use of this App, the Companies Content or the User Content.





You agree to protect, defend, indemnify and hold harmless Company and its officers, directors, employees, agents from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneysfees) imposed upon or incurred by Company directly or indirectly arising from (i) your use of and access to this App; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this App or the Services found at this App.



If you are visiting this app from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this app and communicating electronically with us, you consent to such transfers.



Subject to the terms and conditions of this Agreement and our policies, we shall use commercially reasonable efforts to attempt to provide this App on 24/7 basis. You acknowledge and agree that from time to time this App may be inaccessible for any reason including, but not limited to, periodic maintenance, repairs or replacements that we undertake from time to time, or other causes beyond our control including, but not limited to, interruption or failure of telecommunication or digital transmission links or other failures.

You acknowledge and agree that we have no control over the availability of this App on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.




Company reserves the right to cease offering or providing any of the Services at any time, for any or no reason, and without prior notice. Although Company makes great effort to maximize the lifespan of all its Services, there are times when a Service we offer will be discontinued. If that is the case, that product or service will no longer be supported by Company. In such case, Company will either offer a comparable Service for you to migrate to or a refund. Company will not be liable to you or any third party for any modification, suspension, or discontinuance of any of the Services we may offer or facilitate access to.




Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.



Company makes no representation or warranty that the content available on this App are appropriate in every country or jurisdiction, and access to this App from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this App are responsible for compliance with all local laws, rules and regulations.



This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of India, to the exclusion of conflict of law rules.



The courts of Punjab, India shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation.



The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein.



Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.




Privacy Policy:


Your privacy is important to us, thats why, Cranov innovations pvt ltd, the company, having mobile app, Xpressor, has created the following Privacy Policy (Policy”) to let You know what information we collect when You visit or download our mobile app Xpressor (App”), why we collect it and how we use it.


The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our App. When this Policy mentions we”, "us,", "our" and Xpressor” it refers to Cranov Innovations and its service providers and affiliates.


For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us by email contact@cranov.com.



We collect the information You provide to us and this information is necessary for the adequate performance of the app. This not only helps us to improve your experience but it also enables certain features that wont be possible without the information.


-    Account Signup Information: When You create the account, we ask You to provide the signup information, such as name, surname, email details.

- Communications, Chats, Messaging: When You communicate with us through email or any other way, we collect information about Your communication and any information You choose to provide or disclose. In order to answer Your request, we may access information provided by email, chats, purchase history, etc.

- Payment Information: To order and use some features of App, we may require You to provide certain financial information in order to facilitate the processing of payments. We use 3rd party (payment processor) services, so we do not collect and store credit card information. That information is provided directly to our third-party payment processors whose use of Your personal information is governed by their Privacy Policy.

- Login information: We collect Login information if You are logging to our account with email.

-    Other Personal Information Provided by You. We may collect other data provided by You from surveys, feedback, and other similar data.



When You use our app or contact us directly, we may collect information, including Your personal information, about the way You act in our app (app interaction data), the services You use and how You use them.


This information is necessary for the adequate performance of the app:


-    Location Tracking Data. Our app is programmed to capture location of the user each time a user interact with our app. This data may be stored on the user device or with our servers and is used for optimising the experience.

- App interaction data. Our app keeps the record of how and when (timings) user interacts with app. This data may be stored on the user device or with our servers and is used for optimising the experience.

-    User uploaded media. Pictures or other media that a user may upload to customise the experience and improve accuracy gets stored at our servers. We keep this data to give consistent experience across devices and improve app performance.



We process Your information adhering to the general data processing principles. We may use the information we collect through our app for a number of reasons, including to:


- Identify You,

- Create Your account(s),

- Create trusted environment,

- Understand your routine,

- Stay connected,

- Customize app,

- Contact You and respond to enquires,

- Improve our services and fix issues,

- Ensure data security and prevent fraud,

- Comply with applicable laws,

- Request feedback from You,

- Provide customer support.


We will collect personal information from You only where we have Your consent to do so, where we need the personal information to perform a contract with You, or where the processing is in our legitimate business interests.



We don’t share any of your information with any third party. We may use some trusted cloud infrastructure (like Google or AWS) to store your information following all encryption and security protocols.



We retain Your personal information to provide services to You and as otherwise necessary to maintain consistency across devices and to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will retain Your personal information as long as we need it to provide services to You, but not longer than You keep Your account, unless we are otherwise required by law or regulations to retain Your personal information longer.

If You would like to stop us using Your personal information, You shall request that we erase Your personal information and close Your Account. Please note that even after deletion of Your account we may keep some of Your information for tax, legal reporting and auditing obligations.







We have implemented security measures designed to protect the personal information You share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of Your personal information or any other User Content You upload, publish or otherwise share with us or anyone else.

We therefore encourage You to avoid providing us or anyone with any sensitive information of which You believe its disclosure could cause You substantial or irreparable harm and set strong passwords for Your User Account. If You have any questions regarding the security of our App or Services, You are welcome to contact us at contact@cranov.com .




Our Policy may be changed from time to time. We will post any Policy changes on our Website and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).



We assume that all Users of our app, Xpressor, have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our app. We reserve the right to change our Policy at any time and inform by using the way as indicated in s Amendments. Continued use of this App implies acceptance of the revised Policy.



If You have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at the details as indicated below.



Company name: Cranov Innovations Pvt Ltd.

Corporate Identification Number: U72900PB2020PTC050726

Address: 4650, Sector 68, Mohali

Email address contact@cranov.com





The App, Xpressor, is a picture based app that helps people communicate without speaking. It is not a medical application nor it is therapy to help speaking or treating speak disorders. It is not a substitute for medical consultation/ treatment.


There is no guarantee that app will always identify the correct words to communicate.

Cranov Innovations pvt ltd takes no liability or responsibility for any damages or loss occurring due to improper communication or app not working as expected or glitches and app crashes that may lead to disruption of communication for nonverbals.